Ofsted Parent View Questionnaire
Ofsted Parent View is an online survey that allows parents to give their views about their child’s school. By ‘parents’, we mean any person with parental responsibility for a child at the school. Parents can complete the survey at any time. It is also the main mechanism for parents to give their views to inspectors at the time of a school inspection. The survey can be accessed directly from the Ofsted Parent View site or from the homepage of Ofsted website. Schools can encourage parents to use Ofsted Parent View to give the views on a school either during an inspection or at any other time of the year. Changes to Ofsted Parent View From September 2019, we are updating what we ask in the Ofsted Parent View survey so that it links more closely to Ofsted’s new education inspection framework. The survey continues to ask parents how strongly they agree or disagree with statements about their child’s school, though the focus of what we ask parents has changed. We have removed and adapted some of the statements. We have also added new questions, including a question for parents of children with special education needs and/or disabilities (SEND). This reflects the new framework and responds to requestsfrom parents for a question in this area. (Ofsted)
Ofsted Parent View FAQ
Did you know that you can complete a quick on-line questionnaire about Luton Infant & Nursery School on the Ofsted website? This is important feedback which the school has access to and so does Ofsted. Below are some frequently asked questions, provided by Ofsted, regarding the Parent View service.
Ofsted Parent View FAQ
Q: Why do we want the views of parents and carers?
A: Parents' and carers’ perceptions are crucial in coming to a view about the effectiveness of a school. These views will form part of the jigsaw of information we use to form our overall assessment of a school when we inspect and when it comes to making decisions about which schools to inspect and when.
Q: Are all schools on Parent View?
A: Yes, apart from association independent schools which do not currently feature on Parent View.
Q: Why do parents and carers have to register to use the site?
A: This is part of site security. The site requires parents/carers to enter an email address and a password to complete the questionnaire. If someone does fill in the questionnaire for the same school more than once using the same email address, the previous entries will be deleted. So, there will only ever be one questionnaire from one email address for a specific school in any school year. The site is also protected from automated form filling software by a ‘captcha’ that asks parents/carers to read two words from the screen and enter them into a box. Other security measures are also in place to identify abuse.
Q: What happens if a parent/carer wants to change their email address?
A: Once a parent/carer has registered they will be able to access their profile page where they can change their email address, password and the number of schools they have children at.
Q: When can parents/carers give their views to Ofsted?
A: Parents/carers will be able to submit a survey about the school/s their children attend at any time during the school year. If they submit another survey at a later time in the school year then their previous submission will be replaced if they use the same email address.
Q: Can parents/carers give views about more than one school?
A: Yes, when a parent or carer registers they are asked how many different schools they have children at. They can register and give their views for up to nine different schools.
Q: Can more than one parent/carer complete the survey for their child?
A: Yes, if a child has more than one parent/carer then each one can complete the survey. This is important as they may have different perspectives.
Q: What happens if a child changes school during the year?
A: If a child changes school during a school year and the parents/carers have already filled in a survey for the previous school they need to add another school to their profile page. This will allow them to then give their views on their new school.
Q: What information can parents and carers give to Ofsted?
A: Parent View asks parents and carers to give their opinions on 14 aspects of their child’s school from the quality of teaching to dealing with bullying and poor behaviour. The topics have been chosen to reflect what parents told us are the most important issues and include areas where our experience tells us may be indicators for concern. Parents and carers will be able to give their views using a four point scale from strongly agree, to strongly disagree.
Q: What happens if parents and carers want to write free text?
A: Parents and carers will not be able to reply using free text at present. This is because the analysis of responses will be automated and Parent View is not a method for complaining or sharing individual concerns about a school with Ofsted. We will keep this under review as part of further developing the site.
Q: What happens if parents and carers want to make a complaint about a school?
A: Parent View does not replace the current arrangements for raising a complaint or notifying the appropriate body regarding concerns about the safety or well-being of a child. Ofsted has some powers to investigate certain complaints about schools and a link from the Parent View introduction page will take viewers directly to the relevant information.
Q: What happens if parents and carers have a safeguarding concern about a school?
A: Ofsted does not investigate safeguarding concerns about schools. The Parent View pages explain that if parents/carers have a safeguarding concern they should make a referral through the Local Authority Designated Officer.
Q: Will parents/carers be able to view the results of an individual school?
A: Yes, results will be published in real-time and will be available on the website for schools, parents/carers and the general public. However, we will not publish the results until we have a minimum of three responses.
Q: How will Ofsted ensure that views are anonymous?
A: All submissions will remain anonymous. Schools will not have access to email addresses and neither will the risk assessment team which will receive data only.
Q: What will happen to the information a parent/carer gives?
A: Information about a school from the Parent View responses may contribute to a school’s annual risk assessment to help decide if and when the school should be inspected. The risk assessment process uses a range of information including performance and attendance data, any concerns raised with Ofsted by local authorities and any other information Ofsted holds about a school. The views of parents and carers are a part of the jigsaw of information.
In addition, if during the year the Parent View responses give rise to a significant concern about a school Ofsted may conduct a review of all the information we hold about a school. The responses from Parent View will be taken into account but will not, on their own, trigger an inspection.
Q: Will schools be able to see the results from the survey?
A: Yes, results will be published on Parent View in real-time and will be available to schools, parents/carers and the general public. This will allow the comparison of results between schools. At the end of the academic year the results will be ‘frozen’ for that year and a new set of results will begin. This will allow comparisons to be made between the results for one year with another.
Q: Will Ofsted be publishing ‘league tables’ of results.
A: No, we will only be publishing the results for each individual school. However, as results are published on the internet in real-time it will be possible for comparisons to be made by third parties if they wish. We will publish a summary of results for all schools in the country, probably at the end of the academic year.
Q: What questions are parents and carers asked in the Parent View survey?
Ofsted Parent View questions The survey asks parents to respond to 14 statements and questions:
1. My child is happy at this school.
2. My child feels safe at this school.
3. The school makes sure its pupils are well behaved.
4. My child has been bullied and the school dealt with the bullying quickly and effectively.
5. The school makes me aware of what my child will learn during the year.
6. When I have raised concerns with the school they have been dealt with properly.
7. Does your child have special educational needs and/or disabilities (SEND)? (yes/no) If yes, the survey asks parents how strongly they agree with this statement: − ‘My child has SEND, and the school gives them the support they need to succeed.’
8. The school has high expectations for my child. Ofsted ParentView toolkit July 2019, No. 190036 3
9. My child does well at this school.
10.The school lets me know how my child is doing.
11.There is a good range of subjects available to my child at this school.
12.My child can take part in clubs and activities at this school.
13.The school supports my child’s wider personal development.
14.I would recommend this school to another parent. (yes or no)
Unless otherwise specified above, all the answer options to the statements are:
strongly agree
agree
disagree
strongly disagree
don’t know.
